Adventure With Us

Privacy Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

Who We Are

Thirteen13 Creative LLC (“we,” “our,” or “us”) is a creative agency specializing in web design, development, photography, branding, and digital marketing services.

Our website address is: https://thirteen13creative.com.
We are committed to protecting your personal information and respecting your privacy in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

We collect information to improve your experience, fulfill service requests, and maintain website functionality.

This includes:

  • Personal Information: Your name, email address, phone number, and business details if provided through contact or inquiry forms.

  • Technical Data: IP address, browser type, operating system, referral URLs, and general location (non-identifiable).

  • Usage Data: Pages visited, time spent on site, and actions taken (e.g., form submissions).

  • Media: If you upload images, please avoid including embedded location data (EXIF GPS). Visitors can extract this data from images.

We only collect the minimum information necessary to provide and improve our services.

Comments

When visitors leave comments, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to assist in spam detection.

An anonymized hash of your email address may be provided to the Gravatar service to see if you use it. Their privacy policy is available here: https://automattic.com/privacy/.
After approval, your profile image (if applicable) is publicly visible with your comment.

Cookies

We use cookies to improve functionality, personalize your experience, and analyze site performance.

Cookies may be used to:

  • Remember your preferences and login status.

  • Save your name and email when commenting (optional).

  • Measure website traffic and performance using analytics tools.

Cookie durations:

  • Comment cookies last 1 year.

  • Login cookies last 2 days (or 2 weeks if “Remember Me” is selected).

  • Display preferences cookies last 1 year.

  • Editorial cookies expire after 1 day.

You can control or delete cookies through your browser settings at any time.

Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, or social feeds).
Embedded content behaves as if you visited the original source directly.

These websites may collect data, use cookies, and track your interactions — especially if you are logged into those sites (such as YouTube, Facebook, or Instagram).

Who We Share Your Data With

We do not sell or rent your personal information.
We may share limited data only with trusted partners who assist in operating our website or conducting business, including:

  • Hosting and email providers

  • Payment processors (if applicable)

  • Analytics platforms (e.g., Google Analytics)

  • Spam and security services (e.g., Akismet, reCAPTCHA)

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely to allow follow-up approvals automatically.

  • Registered users can view, edit, or delete their data (except their username).

  • Administrators can also manage user data for legitimate business or legal reasons.

Your Rights Over Your Data

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Request correction or deletion of your information.

  • Withdraw consent at any time (for marketing communications).

  • Request restriction or object to certain processing under applicable law.

Requests can be sent to info@thirteen13creative.com.

Where Your Data Is Sent

Visitor comments, contact forms, and submissions may be checked through automated spam detection services or stored securely on encrypted servers.

Third-Party Services

Thirteen13 Creative LLC may use the following trusted services:

  • Google Analytics – Website performance tracking.

  • Mailchimp / Zoho Campaigns – Email communication and newsletters.

  • Honeybook or Dubsado – Client and project management systems.

  • WordPress – Content management and hosting.

Each provider has its own privacy policy governing the use of personal data.

How We Protect Your Data

We implement strong security measures to prevent unauthorized access, alteration, or misuse of data:

  • SSL encryption on all forms and transactions.

  • Secure hosting environment.

  • Limited administrative access to essential personnel only.

  • Regular monitoring and updates to maintain site security.

Children’s Privacy

Our services are not directed toward children under the age of 13.
We do not knowingly collect personal data from minors. If you believe a child has submitted data to us, please contact us immediately so we can remove it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes.
Updates will be posted here with a revised effective date. Continued use of our website after changes indicates acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or your data, please contact us at:

Thirteen13 Creative LLC
📍 De Pere, Wisconsin, USA
📧 info@thirteen13creative.com
🌐 https://thirteen13creative.com